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Setup & Troubleshooting

When a device goes offline, stops charging, or blinks at you.

Latest guide

A phone lying face down on a desk next to a laptop and a headset in a small home office, with a front door and a video doorbell visible through the open doorway.

How to Turn Off Ring Notifications Without Turning Off the Camera

A Ring doorbell can go off on your phone, on someone else's phone, on the plug-in Chime, on an Echo and in a browser, and each has its own switch. Which one to flip for one phone, one afternoon, a fixed schedule, the Chime or the Echo, and which one to leave alone if you still want the video.

11 min read

More in Setup & Troubleshooting

A small home office standing desk raised to standing height with a tower PC on the desktop beside two monitors, viewed from the side so the frame legs are visible.

How Much Weight Can a Standing Desk Hold, and What Does a PC Weigh?

Desk ratings here run from 50 to 161 kg (110 to 355 lb), and the desktop counts against some of them and not others. What computers, monitors and tops weigh, three setups added up, and the two limits a small home office reaches first: a clamp on a thin top and cable slack.

10 min read
A small home office with the door closed, a laptop open on the desk for a video call, and a white plug-in doorbell chime in the wall outlet beside the door.

Ring Doorbell Not Ringing Inside the House? What to Check, by Chime

The phone buzzes and the house stays silent. Whether the sound should come from the wired chime, a plug-in Ring Chime or an Echo decides where to look: the chime setting, the Ring doorbells that cannot ring an old chime at all, the wiring test, or the Alexa switches that keep an Echo quiet.

11 min read
A person's hand pressing the up arrow on a standing desk keypad while the desk stays at sitting height, in a small home office with a monitor and a laptop on the desk.

Standing Desk Not Going Up? What to Check, by Symptom

Four ways a standing desk misbehaves when you press up: down only, nothing at all, a start and a stop, or one leg higher than the other. Each has its own fix. The checks for Uplift, FlexiSpot, Vari and Jarvis frames, from the free ones to the cable swap, and the two signs to call the maker.

8 min read
A hand holding a phone with the Ring app open to a list of doorbell events, at a desk in a small home office, front door visible in the background.

Ring Doorbell Not Detecting Motion? Start With Event History

A Ring doorbell that misses motion has one of three problems: it is not detecting, it detects but the alert never reaches your phone, or it alerts but saves no video. The checks for each, in the order we would run them, from the free toggles in the app to the phone's Focus settings.

9 min read
A standing desk keypad on the edge of a desk in a small home office, its display showing the letters ASr.

Standing Desk ASR Error? What It Means and How to Reset Your Desk

A standing desk that shows ASr or RST stays put until you reset it, and the reset is not the same on every desk. The steps for Uplift V2, FlexiSpot E7 Mini, Vari, Fully Jarvis and Autonomous desks, why the prompt keeps coming back, and which codes mean something else.

8 min read
A video doorbell covered in frost on a freezing winter morning, with snow on the porch rail behind it

Ring Doorbell Not Charging? What Stops the Charge, Cause by Cause

A Ring doorbell that stops charging in the cold looks exactly like one with a dead battery. What the charging lights mean, what hardwiring and solar can and cannot do, the checks to run before blaming the battery, and what decides how long a charge lasts.

12 min read
Hands holding a smartphone showing a device status screen in front of a door with a video doorbell

Ring Doorbell Offline? How to Get It Back Online and Keep It There

Reconnect before you reset: a factory reset erases your settings, and Ring calls it the last resort. The three checks in order (power, Wi-Fi signal, internet), how a reboot, a power cycle and a factory reset differ, and the Device Health number that shows whether a doorbell will keep dropping.

14 min read

Devices fail in a small number of predictable ways: they drop off the Wi-Fi, stop charging, refuse to pair, or show a light pattern the manual explains badly. The fix has to match the symptom, and the explanation has to be right.

This category holds setup guides and troubleshooting for doorbells, cameras, plugs, lights, sensors and hubs. Each guide follows the same order: what the symptom means, the causes in order of likelihood, the steps to fix it, and what the manufacturer's own documentation says about it.

Where a problem needs a replacement part or a different device, we say so instead of stretching a fix that does not hold.

These guides are independent, and we do not sell placements. See the affiliate disclosure and how we work.